COI Tracking Tailored To Meet Your Compliance Objectives!

CertFocus is Vertikal’s multidimensional system for ensuring that your business partners (e.g., vendors, contractors, tenants, franchisees, borrowers, and others) comply with their obligation to provide evidence of insurance coverage meeting the minimum levels specified in their agreements.

We provide a highly effective tracking process that results in a high rate of COI compliance. CertFocus is an essential component of an effective risk control/risk transfer program for any organization seeking to protect against vicarious liability / third-party risk.

Full-Service Insurance Tracking

The full-service version of CertFocus is ideal for organizations seeking a comprehensive solution for managing daily COI activities. Vertikal’s team handles the entire COI collection and review process on your behalf, ensuring that all of your business partners provide the necessary certificates and endorsements for compliance. This full-service option allows you to focus on your core functions while leveraging our insurance and transaction process expertise.

Self-Service Insurance Tracking

The self-service version of CertFocus suits organizations looking to conduct in-house reviews of COIs. This level of service allows clients to use Vertikal’s web-based system under a SAAS model while maintaining control of the COI tracking process with CertFocus’s advanced capabilities.

Vertikal’s next-generation AI technology, Hawk-i, included with the self-service model, instantly extracts coverage information from incoming COIs and reviews the COI data against contractual insurance requirements. You will have the power to decide whether to waive deficiencies or initiate follow-up activities. The CertFocus system will automatically send renewal COI requests to each supplier and their insurance agent/broker prior to the renewal dates. Deficiency notifications and requests for coverage from new suppliers will be sent via email based on your specified timeframes.

For More Information:

Vertikal Team Tasks - Full-Service Model:

Requesting required certificates of insurance (and endorsements).

Monitoring and reaching out to suppliers who fail to meet minimum insurance coverage requirements in order to help them achieve compliance.

Performing follow-up activities to obtain renewal certificates before coverage expiration.

Measuring renewal COI coverage against current risk profiles and requirements.

Adding new business partners to the tracking system through the CertFocus website or via API integration with the client’s internal systems (e.g., ERP, AP, Contract Management).

Monitoring program performance through a dedicated client success manager and providing industry best practices. The service team also makes compliance easy for your business partners and their insurance providers, striving to maximize your COI compliance rates.

Facts about Vertikal/CertFocus

Over 20 years of experience in COI management systems and services.

Manages millions of incoming COIs annually on the CertFocus system.

Uses proprietary cloud-based AI technology for instant COI extraction and review.

A dedicated team of Vertikal insurance professionals manages COI review and validation (full-service).

Supports data exchange between CertFocus and client internal systems through APIs (e.g., ERP, AP, vendor management).

Provides unlimited online access, training, and guidance for self-service clients to manage the tracking process.

Offers a “vendor pay” model for clients preferring this payment approach.

Clients can easily switch between Vertikal’s self-service and full-service tracking models.

Benefits:

Simplicity:

CertFocus excels at explaining coverage requirements and guiding insureds and insurance brokers/agents to achieve compliance. We aim to make the compliance process straightforward for all involved.

Timeliness:

CertFocus’s Hawk-i cloud-based artificial intelligence technology, enables quick extraction and review of incoming COI information.

Cost Effectiveness:

Our advanced system technology and economies of scale allow CertFocus to provide high-quality service within your budget